I've tried both Super Duper and CCC and I prefer CCC. Download the latest Carbon Copy Cloner and try the same cloning process. My concern is that if Super Duper is somehow inducing the drive failure, it will induce on a new drive also. Super Duper tech support assures me that this is coincidental, and that I need to replace the backup hard drive. Interestingly, when I repair the disk and run the new software, no problem. Same result.Ĭurious about the coincidence, I downloaded a trial of another software backup program. I repaired the drive with Disk Utility, and tried again. Super Duper tech support said that the message indicated a bad hard drive. I then did a backup, which resulted in an error message. Earlier this week I was prompted by Super Duper to do a software update, which I did. In addition to Time Machine I periodically make hard drive backups on another external drive, using the software Super Duper. Hopefully someone knowledgable can comment, or maybe direct me to where I might find an answer. And it was the store support guy that told me how easy and cheap it is to do this myself. But support asked me if I wanted to see authorized retailer or the Apple store. Probably there is a motivation there for them. Apple Support is free as it is designed to drive for traffic to the stores where you pay. I have never had to pay them for a rare occurrence of a support call. But if you called the Apple support, that support is free to my knowledge. Not replacing the hard drive, That was almost $500. What is free? Replacing the SSD in a 2015 MacBook Pro? Call the Apple support (or take it to the store) as that is usually free and if they think HDD is dying, replace it while you can. So bottom line is don't ignore the message. Only downside was I had to reinstall ALL the software as my backups were too old to recover from. Actually must faster because this SSD is much faster than my 2015 MacBook Pro. Had to buy a $10 adapter.īut after that the laptop is working fine. But one of their support guys at the store said I can buy and install it myself. Well, the laptop died - actually the hard disk (SSD) died. I ignored Timemachine failures on my MacBook Pro for months (this backs up to my NAS at home).
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